Providing good customer service is essential to the success of any business, to attract and retain loyal, long-term customers. A Customer Service Evaluator or "Mystery Shopper" is paid a fee to visit a variety of businesses including automobile dealerships, restaurants, theme parks, apartment communities, hotels and retail locations. A Mystery Shopper visits the location anonymously, posing as a regular customer, to evaluate the level of customer service and experience and then completes a critique form detailing their visit!
Secret shopping is an excellent way to make extra money. It offers a flexible environment and schedule because the shopper chooses which assignments seem attractive, and which fit into his/her schedule. Although some shoppers work in the industry full-time, the overwhelming majority are part-time and all are independent contractors!Providing good customer service is essential to the success of any business, to attract and retain loyal, long-term customers. A Customer Service Evaluator or "Mystery Shopper" is paid a fee to visit a variety of businesses including automobile dealerships, restaurants, theme parks, apartment communities, hotels and retail locations. A Mystery Shopper visits the location anonymously, posing as a regular customer, to evaluate the level of customer service and experience and then completes a critique form detailing their visit!
Secret shopping is an excellent way to make extra money. It offers a flexible environment and schedule because the shopper chooses which assignments seem attractive, and which fit into his/her schedule. Although some shoppers work in the industry full-time, the overwhelming majority are part-time and all are independent contractors!
